Privacy Policy

Last updated: 9th July 2026

The English Garden Company Pty Ltd (ABN 70 675 894 158, "we," "us," "our") is committed to protecting the privacy of visitors to englishgarden.com.au and customers of our business.

Information We Collect

We may collect personal information including your name, email address, postal address, telephone number, and payment details when you make an enquiry, place an order, or subscribe to our mailing list. We also collect limited technical information (such as IP address and browsing behaviour) automatically through cookies, for the purpose of maintaining and improving the website.

How We Use Your Information

We use your personal information to process orders and deliveries, respond to enquiries, provide customer support, and, where you have opted in, send updates on new products or releases. We do not use your information for any purpose beyond these without your consent.

Disclosure to Third Parties

We do not sell or trade your personal information. We may share necessary details with third parties strictly for the purpose of fulfilling your order — including delivery providers and payment processors — who are required to handle your information securely and in accordance with applicable privacy law.

Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access.

Cookies

Our website uses cookies to analyse traffic and improve user experience. You may disable cookies through your browser settings, though this may affect site functionality.

Access and Correction

You may request access to, or correction of, the personal information we hold about you at any time by contacting us at sales@englishgarden.com.au.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page.

Contact Us

For any questions regarding this Privacy Policy, please contact us at:
The English Garden Company Pty Ltd
PO Box 1825, Bowral, NSW, Australia
sales@englishgarden.com.au | +61 492 944 388